Terms of Service

Purchases and payment

Island for Mac costs US$19, paid once, for use on up to 2 Macs you own or control. Prices are in US dollars. Applicable tax is shown in the final checkout total before payment. There is no recurring charge or automatic renewal.

Creem acts as merchant of record for purchases processed through its checkout and handles payment, transaction tax, receipts, and payment-related refunds. The seller of record is identified at checkout and on your receipt. Creem's Buyer Terms also apply to that transaction.

An order is confirmed only after successful payment and a receipt, not by visiting a return page. Do not pay through an unofficial link. Public orders remain closed while the official download and activation flow are prepared.

Your license and updates

A purchase grants you a personal, non-exclusive license to use the purchased major version on up to 2 Macs at a time. You may use it for personal or professional work. Keep your license key private; you may not resell it, share it publicly, or distribute the proprietary app without permission.

The purchased major version remains yours to use without a recurring fee. Released updates within that major version are included. A future major upgrade is optional and may be sold separately; choosing not to upgrade does not end your existing license. The applicable major version will be stated before payment and in the delivery information.

For a replacement Mac or an activation issue, email support with your order reference. The application license and source licenses describe intellectual-property rights. MIT-licensed plugins and SDK components keep their own terms. These customer terms govern purchases and refunds if the source-license text does not address them.

Delivery and compatibility

Island is digital software; no physical product is shipped. At launch, purchase delivery will include a license key and instructions for the official download and activation. Keep your receipt and use the email address you want associated with the purchase. If delivery fails, contact support so we can restore access or refund the order.

Check the macOS and hardware requirements shown with the release before purchasing. Third-party plugins and services can change or become unavailable. The purchase does not include Spotify or AI-service subscriptions, and it does not guarantee compatibility with future operating systems or third-party services.

14-day full refunds

You may request a full refund for any reason within 14 days of the purchase date. Email kevin@brighteng.org from your purchase email address and include the order reference. No explanation is required, and you do not need to prove a defect. Never send card details or passwords.

We aim to reply within 3 business days. Approved refunds are returned through Creem to the original payment method. The time to appear in your account depends on the payment provider. Once refunded, the refunded license is revoked and you must stop using the paid app under that license.

After 14 days, contact us about non-delivery, defects, or billing problems. This policy adds to, and does not limit, any mandatory cancellation, withdrawal, repair, replacement, or refund rights that apply where you live. Our voluntary 14-day refund promise remains available even if you agree to immediate digital delivery at checkout.

Cancellation and ending use

There is no subscription to cancel. You can stop using and uninstall Island at any time, with no future recurring bill. Uninstalling does not automatically request a refund; use the refund process above. Before payment, you can leave checkout without placing an order.

We may suspend or revoke a license for a refunded or reversed purchase, fraudulent payment, or a material license violation. Where practicable, we will explain the reason and allow you to resolve an error. This does not remove your statutory rights.

Support and disputes

For app support, activation, refunds, or disputes, email kevin@brighteng.org. We aim to respond within 3 business days. Include the affected version, a short description, and an order reference if relevant. We may ask for limited information needed to confirm ownership.

You may also use the payment support instructions on your Creem receipt. Contacting us is intended to help resolve issues promptly; it does not restrict your right to contact your payment provider, a consumer-protection authority, or a court with jurisdiction. These terms impose no mandatory arbitration or waiver of consumer remedies.

Use and responsibility

Use Island lawfully and install only plugins you trust. Native plugins run with your operating-system user privileges; the plugin permission list is not a full security sandbox. Brighteng is responsible for supplying the purchased app as described, subject to applicable law. We do not promise uninterrupted operation of independent third-party services.

Nothing in these terms excludes liability or guarantees that cannot legally be excluded, including mandatory consumer protections. If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Changes to these terms

We will publish revisions with an updated effective date. The price, device limit, major-version entitlement, and refund promise agreed at your purchase will not be reduced retroactively by a website update. Material changes affecting an existing purchase will be communicated using the available purchase contact details where required.