Purchase help.

Check your receipt

If you completed a purchase, look for the Creem receipt and license delivery email at the address used during checkout. Opening this page alone does not confirm payment or activate a license.

Download and activation

The installation guide lists official downloads and current purchase availability. If you have a receipt but did not receive the promised delivery, email kevin@brighteng.org with your order reference so we can resolve it or refund the order.

Activate a released build

Open Island → Settings → License, paste the key from your Creem receipt, give this Mac a name, and choose Activate this Mac. Your first license covers Island 1.x on two Macs. If both slots are used, choose Manage devices and deactivate an old Mac, then retry activation.

Activation needs an internet connection. Island stores its license in your login Keychain and supports up to 30 days offline between successful checks. If a newly paid key is not ready yet, wait briefly for payment delivery and retry. Contact support with the order reference if it still fails.

Refunds and support

Request a full refund within 14 days of purchase. Your license covers 2 Macs and released updates within the purchased major version. See the Terms of Service for the full policy. We aim to reply to support requests within 3 business days.